Our client is an international, young and centrally-located company that is working for a well-known Belgian telecommunication company. They offer their customers digital television, telephone contracts, and internet contracts in different countries. For the Customer Advisor team, they are looking for communicative and motivated candidates to contribute to the customer satisfaction.
Job Description
More Skills/Experience:
Preferably already existing experience with client contact
Perfect communication skills and a team-player
Positive attitude and flexible
Motivation for contributing to customer satisfaction and their client´s success
Key Languages:
Native level of Dutch or Flemish
Good level of English
Job Requirements
As a Telecommunication Advisor, your responsibilities include:
Following the (paid) 6-week training, where they will teach you everything about the company, the products and client contact
Friendly answering the phone and helping your customers over phone and e-mail
Giving advice and offering them guidance and solutions for possible (technical) problems
Client support and providing information about different products and implementations
Remaining positive relationships with your clients and customers
Aiming for perfect customer satisfaction and filing your reports
Salary and Benefits
Fixed salary plus bonus
Permanent contract
Paid 6-week training
A pleasant and friendly work environment with flat hierarchies
An open working atmosphere in which they listen to your ideas and suggestions
A centrally-located office (El Poblenou) with views of the Mediterranean sea
Free Spanish language
Locatie: Noord-Holland - Amsterdam
Toegevoegd op 13 dagen geleden en vervalt op 1 January
Advertentie id: 864303
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