Product Information Specialist

Name: Product Information Specialist
Brand: Product Information Specialist
SKU: advertentiex-769663
Availability: InStock
Rating: 4 (55 reviews)

contact met mij op

Do you have experience with technical support and do you have demonstrated consultative experience? Then we are looking for you? For a company whos based in Den Bosch we are looking for product information specialist. Our client is a provider and producer for connecting systems in several markets.
Bedrijfsomschrijving

Do you have experience with technical support and do you have demonstrated consultative experience? Then we are looking for you?Â For a company who's based in Den Bosch we are looking for product information specialist. Our client is a provider and producer for connecting systems in several markets.Â

Functieomschrijving

The Product Information Specialists deliver extraordinary customer care by promptly and accurately responding to customer inquiries. They strive to make it easy to do business with us, solving customer issues, while celebrating their value to us. They act as consultants by recommending the right products and helping customers with design-in solutions.

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What are theÂ responsibilities?

Deliver extraordinary customer experience on every interaction by evaluating, analyzing and resolving technical inquiries, providing product information, converting competitor product and identifying replacement and mating products for customers needsEnsure a thorough understanding of product needs through proactive communication with the customer that correctly resolves requests on the initial contactRecommend correct product for customer applications and help with design-in solutionsGrow and nurture customer relationships on every interaction that results in measurable customer value - move inquiry to a sale by discussing purchase point, stock and availabilityOffer custom technical solutions that benefit the customerCommunicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, logistics and others as necessaryCommit to being part of the solution when faced with a challengeLiaise effectively with various internal business partners like engineering and sales to resolve Customer inquiries and requestsReact positively to changing business conditions by proving to be flexible and adaptable

Functie-eisen

What are your skills?

Technical Customer Support experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communicationDemonstrated consultative experience, ability to influence, resourcefulnessEnergized by a desire to help and connect with peopleDemonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectivelyBachelors Degree in Engineering or related field requiredAbility to work in a shift based environmentTeam player, critical thinker, self-motivated and proactive positive attitudeKnowledge in Microsoft Office is requiredFluent in written and spoken English and German

Arbeidsvoorwaarden

Our client is an innovative en growing company, the pay you a good salary in nice working conditions.Â

Sollicitatieprocedure

Are you interested in this job? Send your CV (in English) and motivation toÂ solliciteren@todayhr.nlÂ or call 073-7113714 for more information.

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http:www.todayhr.nl/vacature-product-information-specialist-ft-den/

Locatie: Noord-Holland - Amsterdam

Toegevoegd op 20 dagen geleden en vervalt op 29 July
Advertentie id: 769663 [ ] 452 bezoeken