Senior Customer Service Representative (German amp English)
contact met mij op14.76 EUR
Senior Customer Service Representative - English and German
Are you an experienced Customer Service Representative looking for a new adventure? Gifted with good multilingual communicative skills, you can use to talk with customers all over the world? We have a new project near Eindhoven for you to join! If you speak Swedish, Finnish or hebrew read below what is in it for you.
This company believes in you, the customer support specialist. They believe in your potential — your ability to learn, grow, and contribute in meaningful ways. They believe in the power of great people working together to innovate and solve problems no one could solve alone. The company build enduring partnerships with the customers and take on their challenges and opportunities as our own. And they opened a new customer service center in the Netherlands.
What kind of task you will execute ?
As a Customer Support Specialist joining a newly acquired company you will be responsible for quote entry, order enter and other customer facing activities to create an exceptional customer experience.
Enter and process all incoming orders: In the system (EDI), web portal, emails and phone calls
Respond to all customer queries in a timely and accurate way
Handle customer complaints and provide appropriate solutions and alternatives within the time limits established
Maintain customer records by updating account information
Understands products and services and can answer general customer inquiries
High level of satisfaction around creating an exceptional customer experience
This company is currently building a team of leaders for the Advanced Sterilization Products organization. Be part of an industry-leading company in healthcare-associated infections (HAIs) prevention technology, dedicated to creating the safest possible environments for patients and their families, healthcare workers, providers, and communities. Add your voice and talents to this extraordinary team and help them in their mission to make healthcare safer for everyone.
What do they need from you?
Bachelor’s degree or equivalent work experience (5+ years in Customer Service related role)
Experience with MS Excel
Strong written and verbal communication skills.
3 Languages: Business fluency in English, German (and pré: Portugees).
You are available to start in June or July for the period of 1 year.
Pré: SAP and Salesforce experience
Preferred Skills:
You can handle stress
You have a positive mindset
You have good communicative skills
You know how to deal with customers who need a solution today
What do they offer you?
A new adventure for a period of at least 1 year
A good salary starting at 38.000 euro a year
Building up a new team together with a new team leader
Growht in you personal carreer posible
Free online Learning en Development opportunities
If you are multilingual and like to be part of this amazing journey we would like to hear from you. Please let us know in you motivation what level of languages you speak/write.
Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
Functieomschrijving
Senior Customer Service Representative - English and German
Are you an experienced Customer Service Representative looking for a new adventure? Gifted with good multilingual communicative skills, you can use to talk with customers all over the world? We have a new project near Eindhoven for you to join! If you speak Swedish, Finnish or hebrew read below what is in it for you.
This company believes in you, the customer support specialist. They believe in your potential — your ability to learn, grow, and contribute in meaningful ways. They believe in the power of great people working together to innovate and solve problems no one could solve alone. The company build enduring partnerships with the customers and take on their challenges and opportunities as our own. And they opened a new customer service center in the Netherlands.
What kind of task you will execute ?
As a Customer Support Specialist joining a newly acquired company you will be responsible for quote entry, order enter and other customer facing activities to create an exceptional customer experience.
Enter and process all incoming orders: In the system (EDI), web portal, emails and phone callsRespond to all customer queries in a timely and accurate wayHandle customer complaints and provide appropriate solutions and alternatives within the time limits establishedMaintain customer records by updating account informationUnderstands products and services and can answer general customer inquiriesHigh level of satisfaction around creating an exceptional customer experience
This company is currently building a team of leaders for the Advanced Sterilization Products organization. Be part of an industry-leading company in healthcare-associated infections (HAIs) prevention technology, dedicated to creating the safest possible environments for patients and their families, healthcare workers, providers, and communities. Add your voice and talents to this extraordinary team and help them in their mission to make healthcare safer for everyone.
What do they need from you?
Bachelor’s degree or equivalent work experience (5+ years in Customer Service related role)Experience with MS ExcelStrong written and verbal communication skills.3 Languages: Business fluency in English, German (and pré: Portugees).You are available to start in June or July for the period of 1 year.Pré: SAP and Salesforce experience
Preferred Skills:
You can handle stressYou have a positive mindsetYou have good communicative skillsYou know how to deal with customers who need a solution today
What do they offer you?
A new adventure for a period of at least 1 yearA good salary starting at 38.000 euro a yearBuilding up a new team together with a new team leaderGrowht in you personal carreer posibleFree online Learning en Development opportunities
If you are multilingual and like to be part of this amazing journey we would like to hear from you. Please let us know in you motivation what level of languages you speak/write.
Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
Sollicitatieprocedure
Je maakt een 'mijn Randstad' account aan om te kunnen reageren op onze vacatures. Dit doe je automatisch wanneer je voor het eerst een sollicitatie afrond bij Randstad, heel eenvoudig dus. Via je 'mijn Randstad' account beheer je gemakkelijk je gegevens en gaan je volgende sollicitaties nog!
Locatie: Noord-Brabant -
Toegevoegd op 3 dagen geleden en vervalt op 20 December
Advertentie id: 1033362
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